To secure your booking we must receive your deposit to save your date. £100.00 security deposit regardless of products and numbers. This is non refundable.

The payment of the deposit is taken as acceptance of these terms and conditions.

The deposit also secures your price and you are not liable to pay any price increase that is made after you pay your deposit.

The full balance and final numbers for your chair covers / table decorations will be due exactly 4 weeks before your date. You will receive an invoice for the outstanding balance.

The final deadline on the table decorations and chair covers and services are to be made 4 weeks before your date. After this date if your numbers change, no refund will be made for our numbers declining.

If your numbers increase after this date payment will be required for the deficit and we cannot guarantee that after this period we can provide extra products because of the short time frame. we always do our very best and go that extra mile for all out clients and you can be assured that we always do whatever is possible.

Missing and damaged items will be charged as follows: Chair covers £8.00, Sashes £1.00 Table decorations will be charged at full purchase price, we can supply a copy of the reciept for the replacement products.

Damaged is defined as irreparable damage for example, cuts, holes, burns, smashed glass, missing contents and chips will incure a penalty charge.

We will only charge for marks or food/drink stains if they cannot be removed after laundry

All products hired off Wedding Rooms are the responsibility of the named person hiring the products. In the event that the venue of your wedding damage the items that you have hired off us, the charge will be made to the person we have agreed the hiring with. You will need to recoup the funds from the venue direct.

The hirer is responsible for the safe keeping of all hired items from the time of delivery until they are collected by Wedding Rooms the following day. The hirer will be notified of loss / breakages / damages once all hired items have been collected and checked by ourselves at Wedding Rooms. no substitute items will be accepted

Our setup costs include travelling to your venue within a 15 mile radius of ST21. Outside of this radius a small travelling expense will incure. We will then set up the items you have hired from us at Wedding Rooms to a very high standard. The following day we will collect everything that has been hired from us and transport them back.

Prices subject to change at anytime without prior notice. Price increases/decreases will not apply to existing bookings (unless subsiquent items are ordered)

Any quotes issued will expire 30 days from the date they were issued

We will take no responisibilty for the turnaround of your room between the service and the wedding breakfast meal and the evening reception. If we are not booked to do so.

Please make sure that your venue is aware we are coming and that we can have access both on your event day and after your event.

We can not provide a refund or accept compensation costs for refusal of entry to the venue

We cannot provide a refund or compensation in the event of forces outside of our control. This includes but is not limited to severe weather conditions, flooding, tornadoes, earthquakes and other events beyond our control